Best Virtual Medical Assistant Services Connecticut

Hire our online medical assistant and reduce the burden on your administrative staff. Our quality-centric services will enable highest patient satisfaction.

About Our Virtual Medical Assistant Services

Connecticut medical billing company understands it is not easy to run a medical practice. Thus, our customer services are custom-fit to meet the challenges your staff faces on a daily basis. We offer cost effective online medical assistants to save valuable time and provide value to your practices.

Our support team performs all the necessary jobs, providing you an environment where patients can be provided best medical care. Our medical receptionists can perform administrative jobs such as medical scribe, telehealth specialist, patient care coordinator and provider support, etc. By hiring a virtual medical assistant, healthcare professionals can boost their revenue with ease and in less time.

Our VMA Services

We offer industry’s leading virtual assistant services to providers to play a vital role in their revenue cycle. An in-house team is typically overwhelmed with administrative burden, whereas our helpful medical receptionist performs time consuming tasks efficiently. Here are our offering to providers for optimal patient satisfaction and care

Virtual Receptionist

Our highly skilled healthcare patient coordinator work includes answering phone calls of patients, making appropriate appointments with providers. They also help in rescheduling these appointments in case of emergencies or unavailabilities.

Provider Administrative Support

Our online medical administrative staff along with helping make schedules, also provide critical help in administrative tasks. This includes managing medical records, billing, insurance verification, prior and retro authorization, etc.

Medical Biller

Our virtual assistant also works in tandem with the medical billing team, ensuring best billing practices. The VMA of our company helps in-house billers and perform billing responsibilities as well

Medical Coder

Our online receptionist staff are skilled and help the medical coding team. Coders of our company provide their insights and analyze medical records, do appropriate audits and assign accurate codes.

RPM Assistants

Our expert remote patient monitoring medical assistants take all the relevant information from patients. With our help, vital signs such as glucose levels, blood pressure data can be gathered with minimum effort and added to their records.

Telehealth Assistant

Telehealth medical assistants of our company provide industry’s best customer care and answer all the calls and queries of your patients. Our team remains at forefront in helping patients by all possible means.

Tele-Triage Assistant

Telephone triage assistants of our company provide excellent care in monitoring triage calls and keep good communication with patients. We help your in-house staff in accurate patient records and transparency.

Virtual Medical Scribe

Our virtual medical staff help in maintaining optimal performance of your practice. Our staff help in adding critical data into your specific EHR / EMR, ultimately, facilitating better diagnosis and treatment resulting in elevated patient satisfaction.

Benefits of Our Medical Virtual Help Desk

Our virtual medical triage services offer countless benefits and provide an opportunity to resolve critical issues. Outsourcing virtual help desk services from our company provides these following benefits:

high angle people signing documents 1 1
1

Hand Off Routine Tasks

Hiring skilled online medical assistants reduces workload on in-house administrative staff, resulting in higher efficiency and patient satisfaction.

high angle people signing documents 2
2

Lower Employment Costs

Outsourcing allows providers to reduce their expenses of running a practice and hiring and paying huge amounts of salaries to in-house staff.

high angle people signing documents 4
3

Better Patient Care

VMA staff help providers in achieving optimum patient care while maintaining financial stability. Provider’s can delegate administrative responsibilities to us with 100% trust.

high angle people signing documents 3
4

Improve Services and Patient Satisfaction:

Our expert customer services coordinator answers patient’s calls diligently and professionally. Our expertise helps build trust between your practice and patients.

high angle people signing documents 5
5

Serving All Healthcare Specialties:

We offer medical virtual help desk services to more than 30 specialties such as Primary Care Physicians (PCPs), Family Medicine, Internal Medicine, Neurologist, Behavioral Health Physicians, Nephrologist, etc.

Why Choose Our Virtual Medical Assistant?

With over 10+ years of experience in this industry, our company has proven itself as a trusted partner for healthcare establishments. We offer trained staff and comprehensive support when providers choose our virtual medical assistant services.

Pre-Trained Staff:

Our VMA staff is provided comprehensive training before making active. They have experience of working with different medical specialties.

HIPAA Compliance:

Our online medical assistant services meet all the criterias of HIPAA. Our HIPAA compliant services ensure optimal patient data security.

Complete Customer Care:

Dedicated patient coordinator at our platform offers best customer care and services for your patients. We ensure success in all aspects of your practice.

Cost-Efficient Option:

Our Virtual patient coordinator services are economical and providers pay a fraction of cost than other companies. We offer quality-centric services while maintaining the economy.

Transform Your Medical Practice With Our Help